Shipping policy

Shipping Policy

Last Updated: December 2025

At ROUH, each order is prepared with intention and care.

All orders are processed within 2–3 business days.
Orders placed on weekends or public holidays begin processing on the next business day.
You will receive a confirmation email with tracking details once your order has shipped.

Shipping within Australia is free on all orders.

No minimum spend required.

ROUH ships to select international destinations.

Delivery times vary by country (typically 7–14 business days).

Customs duties, taxes, and international import fees are the responsibility of the customer.

A tracking number will be emailed to you once your order has been dispatched.

You may track your parcel anytime through our shipping partner's platform.