Privacy policy

Privacy Policy

Last Updated: December 2025

Information We Collect

We collect information you provide directly to us, including your name, email address, shipping address, phone number, and payment information when you make a purchase. We also collect information about your browsing behavior on our site.

How We Use Your Information

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Prevent fraud and enhance security

Information Sharing

We do not sell your personal information. We share your information only with service providers who help us operate our business (such as payment processors and shipping companies) and when required by law.

Data Security

We use industry-standard security measures to protect your personal information. All payment information is encrypted and processed through secure payment gateways.

Your Rights

You have the right to access, correct, or delete your personal information. You can also opt out of marketing communications at any time. Contact us to exercise these rights.

Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie preferences through your browser settings.

Contact Us

If you have questions about our privacy practices, please contact us at rouh.atelier@gmail.com