Refund policy

Returns & Exchanges

All Sales Are Final

All sales are final. We do not offer returns or exchanges.

Please review your order carefully before completing your purchase.

Due to the nature of our products, we do not accept returns, exchanges, or cancellations under any circumstances.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at:

rouh.atelier@gmail.com

Include clear photos of:

• The item
• The packaging
• The issue or defect

Our team will review the concern and respond promptly with next steps.